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Designing Media-based Interventions
Posted On: 10/09/2012 at 8:00 PM
Traditional media programming, be they stories from the news media or fictional soap-operas, frequently1 stress and exploit conflict for its entertainment value. While such an approach may attract more viewers and thus increase profit, which is the goal of the broadcaster, it most certainly has a negative impact on issues of conflict and peace. Such an approach, moreover, “does not reflect what most people have learned in their individual lives: namely, successful relationships—in families, communities, and businesses—are usually based on finding ways of working together, to the mutual benefit of everyone involved.”2 In the pursuit of such inclusive relationships, modeling positive behavior and altering societal discourse is essential.
Here at Search for Common Ground, we have been utilizing the media in our programming since the founding of the organization in 1982. SFCG’s media work helps open space in civil society where important issues can be aired in ways that amplify the needs of the disaffected while providing the powerful with a non-confrontational mechanism for listening. Employing a soft-power approach, such programs portray alternative models, show how political and social differences can be peacefully resolved, demonstrate how governmental institutions can function more effectively, and focus attention on such subjects as accountability and responsiveness. Underpinning all SFCG media programming, including drama, is the struggle to overcome differences.
Thus enormous potential exists for media, in all its multifaceted forms ranging from episodic drama to reality television and news media, to be utilized as a tool for conflict transformation—and this potential is still growing. “A reliable, diverse and independent media has [significant] potential for contributing to conflict resolution. It functions as a channel of communication that counteracts misperceptions and negative stereotypes between people. It frames and analyses the conflict, identifies the interests, defuses mistrust, provides safe emotional outlets and more.”3 The mixture of skills, knowledge, analysis and aesthetic entertainment is a potent approach to social change.
Hot Resource! Social and Behavioral Change Communication Quality Assessment Tool by C-Change
But we also know that media alone will not bring about the desired changes in knowledge, attitude, behavior and perceptions. Media frequently ‘scratches the surface’ in providing a glimpse into an alternative worldview or values, and without cleverly designed supplemental activities whatever change has been brought about through the media is not likely to be sustainable or achieve the impact that was desired in project design.
Potential Supplemental Activities
Outreach for any media activity is absolutely crucial, as any media product is no magic bullet. The most well-crafted stories and messages have limitations. Experience has shown us that we need to reiterate and strengthen the messages from the media through a number of outreach activities to reinforce the messages of the show through a variety of channels, and also to further assist in reaching populations in remote areas.
Such activities have included:
A Few Best Practices
Just as in any peacebuilding project, you will want to conduct thorough conflict and context analyses as part of the design stage for your intervention.
In addition, you can also analyse the media-scape: what are the existing strengths and weaknesses of the existing media sector, who participates (owns, watches, contributes, etc.), intended audiences for particular media, media content, financing, professionalization, and regulation. The World Bank’s Data Catalogue as well as the UNDP Human Development Index contain useful data for identifying the most appropriate media for delivering your message—and can be useful in identifying outreach and supplemental activities as well!
Keep in mind that with the rapid spread of technologies through globalization, radio may no longer be the most common or popular form of media in developing countries. More and more frequently, television is overtaken radio as the most common media consumed by society.
Jonathan White manages the Learning Portal for DM&E for Peacebuilding at Search for Common Ground. Views expressed herein do not represent SFCG, the Learning Portal or its partners or affiliates.