The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The IRC has a rich history of assisting refugees to apply for U.S. resettlement, from its founding in 1933 to help vulnerable individuals escape Nazi-occupied Europe, to pioneering the Joint Voluntary Agency which assisted Indochinese refugees for 22 years, to operations in Croatia, Sierra Leone and Sudan. Over the years, IRC has processed some half million refugees worldwide for U.S. resettlement.
Based in Bangkok with four field offices in Thailand and Malaysia, the IRC operates a Resettlement Support Center (IRC-RSC) to assist people throughout East Asia seeking permanent resettlement in the United States. Operating in fifteen countries, the OPE assists the U.S. Government by preparing refugee applications for resettlement, providing information to resettlement agencies about arriving refugees, and providing cultural orientation training to those departing for the U.S.
The Cultural Orientation (CO) Monitoring Officer will work closely with the CO Coordinator and CO Managers in ensuring that the CO curriculum and content are delivered consistently across the CO program in line with established IRC guidelines. The Officer will monitor and evaluate CO program content by observing CO classes at all active CO locations and provide feedback based on current U.S. resettlement realities that informs the CO content and curriculum. The Officer will assist in the development and refinement of objective monitoring tools and prepare and submit statistical and narrative reports to the CO Coordinator. The Officer will also assist in the identification of programmatic training needs as they arise and support the development of training components to meet those needs.
- In close coordination with the CO Coordinator, assist in the refinement and further development of monitoring tools used in the CO program
- Travel to active CO sites to monitor CO training sessions to ensure consistency in content delivery and accuracy
- Provide feedback based on current U.S. resettlement realities and ensure that it is reflected in CO content and curriculum
- Perform regular reviews of CO curricula content in coordination with senior CO staff at regular intervals to ensure content accuracy and relevancy
- Maintain current understanding of U.S. resettlement realities by liaising with the Center for Applied Linguistics (CAL), domestic resettlement offices, and other reliable resources
- Compile information (including photographs) and produce content to be shared on CAL Listserv in coordination with the CO Coordinator
- Identify CO needs of specific refugee populations and information gaps in CO curriculum for adults, youth, and children
- Assist the CO Coordinator in the refinement of CO curriculum content and delivery as needed
- Produce and submit regular and timely statistical and narrative reports to the CO Coordinator
- Identify specific training needs of CO Trainers and support staff, and strategize with the CO Coordinator and CO Managers to meet those needs
- Other duties as assigned by supervisor
- University degree in relevant field for equivalent professional experience
- Two years professional work experience in refugee resettlement in the U.S.
- Experience in education/training, or community development field a plus
- Experience in program development, program monitoring, and evaluation strongly preferred
- Experience living and working overseas desirable
- Willingness to travel frequently and/or relocate to processing sites to meet the program’s needs
- Excellent interpersonal skills; empathy and ability to work effectively with colleagues and partners in a cross-cultural, multi-disciplinary environment
- Be self reflective as a means to developing your capacity as an IRC staff member
- Solid organizational skills with the ability to juggle multiple tasks, work independently, set priorities, effectively manage time, and meet deadlines
- Flexibility and the ability to work well under pressure in a fast-paced team environment
- Proficiency in database management, Microsoft Office programs, and e-mail
Specific Security Situation/Housing: Unaccompanied
This is an unaccompanied post and personal housing is provided. Security in Thailand remains calm.
IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.