“Many Voices, Many Hands: Widening Participatory Dialogue to Improve Diplomacy’s Impact” (Paper 4) was published in May, 2018, at the University of Southern California Center on Public Diplomacy. It is a three-case impact evaluation of public and citizen diplomacy partnerships.
The publication develops a framework for identifying, operationalizing, and measuring the contextual and process variables of strategic diplomatic engagement, with a focus on conflict. The paper offers a public administrative-centric orientation to expanding the political space for civil society/mediating institutions. It sees nonprofit and volunteer-intensive CSOs as well as for-profit partners as beneficiaries and (potential) practitioners in mediating publicly-funded/seeded programs, facilitating dialogue and participation, and navigating conflicts, along the way.
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