Communications Officer – ConnexUs

Search For Common Ground



Team Summary
The Institutional Learning Team is composed of a global technical team working to support quality of the evidence Search’s programs generate across the world, promote best practices in research, learning, and evaluation, and contribute learning in partnership with other organizations for the broader field. The Institutional Learning Team has also developed platforms for innovation and sharing to elevate a diverse set of voices to lead in our field through DME for Peace, ConnexUs, and several communities of practice. The team is led by the Director of the Institutional Learning Team under the leadership of the Vice President of Strategy Alignment. It is global, dynamic, diverse, and engaged at multiple levels of the organization and with external partners.
  • Support the day-to-day maintenance of the ConnexUs platform 
  • Host and facilitate live events
  • Develop communication and dissemination strategies to make evidence, learning, and key resources, more accessible to practitioners around the world. 
  • Support communities of practice associated with other Search projects as well as the Institutional Learning Team’s external communications, integrating learning across a range of projects.


  • Support and develop the ConnexUs platform to promote learning and connection.
  • Demonstrate Search’s thought leadership in the peacebuilding field. 
  • Maintain the ConnexUs website and coordinate all communications tied to the platform. 
  • Develop an audience engagement strategy that connects partner organisations and solicits input from the wider field, content and communications calendars, social media management, email outreach, and identification of potential collaboration opportunities with the ultimate goal of growing the platform.
  • Review and respond to daily requests for membership and questions or comments from community members on the platform. 
  • Draft quarterly reports on the platform’s progress, platform analytics, and performance metrics.
  •  Design and implement communication strategies for the future ConnexUs platform, as well as for key learning products that are produced by Search’s Institutional Learning Team, including and not limited to, graphic summaries and data visualizations. 
  • Turn dense concepts and data into accessible and digestible content.
  • Infuses organizational values into all work.
  • Other duties that are broadly in line with the above key contributions as assigned.

Competency Behavior Indicators (Knowledge, Skills, and Abilities):

  • Initiates brainstorming or problem-solving meetings. With time in the job, develops skills for analyzing and communicating program successes and failures; reports lessons learned to the team and other members.
  • Represents Search at local and international events and meetings for professional organizations, vendors, partners, and funders. Develops skills to independently initiate and maintain relations with vendors, partners, and funders. Articulates Search program/project goals and objectives within Search and to external audiences.
  • Demonstrates appreciation for diversity of thought. Builds cross-functional relationships with other functional departments.
  • Demonstrates ability to be adaptable and willing to confront and change own ideas and preconceptions with the resiliency and flexibility to make changes based on hearing a diversity of thoughts.
  • Drafts team documents, briefing materials, and presentations. Articulates program/project objectives and how they fit into a team’s goals and/or Search’s mission and adapts to the communications setting.
  • Applies standards, identifies areas for standardization, and coordinates across functions from a multicultural perspective that reflects consideration of other cultures, other viewpoints, and other ways of doing things.
  • Takes into account the environmental landscape, assesses one’s own and others’ viewpoints in their environment, and proposes solutions from an ethical perspective.
  • Recognizes the options available for solving problems, conducts analyses, and calculates metrics and other technical tools to support informed decision making.
  • Conducts Quality Control of team documents, briefing materials, presentations, and systems data. Carefully reviews and checks the accuracy of information in work reports, management information systems, or with other individuals and groups. Checks the accuracy of one’s own and others’ work. Proactively informs management of potential risks and concerns; suggests resolutions.
  • Independently prioritizes time to reach deadlines and reaches end results of assignments with ability to accomplish multiple steps with limited to no supervision.

Type and Nature of Contacts:

  • Routinely coordinates with colleagues and consultants on-site and in the field and resolves problem situations with tact.
  • Represents, as assigned, selected programs or projects and other organizations, including donors, vendors, and international and local partners.
  • Interacts with the country office and regional staff.

Education and Experience:

  • Education and Experience
  • Typically BS/BA with minimum 6 years’ experience.

Working Conditions and Physical Requirements:

  • Usual office environment conditions; ability to travel internationally at least 20%.

Supervisory and Budget Responsibility:

  • May supervise one or more staff members.




How To Apply

Please apply via our website with the link provided.

Type: Full Time

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