A Quick Guide to Constituency Outreach
Direct communication with citizens is key for elected officials to effectively represent and respond to their constituents’ needs in the legislature. This quick guide provides tips and tools to help parliamentarians enhance their constituency outreach efforts for more responsive and inclusive governance. Included in the guide is an overview for how to set up a constituency outreach office, guidelines for conducting outreach and policy discussions, and case studies from NDI-Iraq’s Constituency Outreach Program. Many of these case studies highlight the efforts of members of parliament (MPs) and their Constituency Outreach Assistants (COAs) in provinces liberated from ISIS in order to draw out lessons learned and best practices for how to remain connected and responsive to constituents during times of conflict and transition.